Desk Base
Essential tools for communication and collaboration.
- Calendar, mail & AI mail search
- Personal organization
- Available immediately
Pricing
Flexible plans that grow with you.
Desk Standard
Advanced features for structured processes and documentation.
- Everything in Base
- Kanban
- RAG-Chat & Document indexer
Desk Pro
Full power for advanced requirements and individual use.
- Everything in Standard
- Editor, Explore & Minutes
- Existing integrations & interfaces
Add-ons
Extend your package with additional modules. Add them to the calculator or remove them at any time.
Station Normal
AI service by Alaska.Labs, privacy aware
Station Heavy
AI service by Alaska.Labs, privacy aware
All prices are in euros, including VAT.
Compare the most important features at a glance.
Compare all features
Features
Alcilla.Desk Base
Alcilla.Desk Standard
Alcilla.Desk Pro
Communication
Mail
✓
✓
✓
Calendar
✓
✓
✓
AI mail search
✓
✓
✓
Knowledge & collaboration
Kanban
–
✓
✓
RAG-Chat & Document indexer
–
✓
✓
Productivity & customization
Explore
–
–
✓
Editor
–
–
✓
Minutes
–
–
✓
Integrations
–
–
✓
Enterprise:
For organizations with over 20 employees.
Request individual quote
Desk Base
Essential tools for communication and collaboration.
- Calendar, mail & AI mail search
- Personal organization
- Available immediately
Desk Standard
Advanced features for structured processes and documentation.
- Everything in Base
- Kanban
- RAG-Chat & Document indexer
Desk Pro
Full power for advanced requirements and individual use.
- Everything in Standard
- Editor, Explore & Minutes
- Existing integrations & interfaces
Add-ons
Extend your package with additional modules. Add them to the calculator or remove them at any time.
Station Normal
AI service by Alaska.Labs, privacy aware
Station Heavy
AI service by Alaska.Labs, privacy aware
Nexus (per server)
Smart AI server load balancer
Hub (per server)
Central server for shared Kanban boards, knowledge, and multi-user editor
Support
Choose the support level that fits your team.
Standard support
Second level for named admins
Premium support
Third level for named admins
End-user support
First level for users
All prices are in euros, including VAT.
Compare the most important features at a glance.
Compare all features
Features
Alcilla.Desk Base
Alcilla.Desk Standard
Alcilla.Desk Pro
Communication
Mail
✓
✓
✓
Calendar
✓
✓
✓
AI mail search
✓
✓
✓
Knowledge & collaboration
Kanban
–
✓
✓
RAG-Chat & Document indexer
–
✓
✓
Productivity & customization
Explore
–
–
✓
Editor
–
–
✓
Minutes
–
–
✓
Integrations
–
–
✓
Common Questions about Pricing, Operations and Support
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Yes. If you need features from a higher-tier package, simply send us a short message. We'll be happy to put together a custom offer tailored to your specific requirements.
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Yes, Alcilla is modularly designed. You can start with a smaller package and add extra functions, add-ons or operation models later. The documentation describes how Alcilla can be run on a single workstation or as a combination of local workstations and central services.
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Using existing integrations is included. New or custom integrations and custom development are offered separately.
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Standard Support is aimed at businesses that need technical assistance for setup, operations and typical enquiries. It is particularly suitable for named administrators or technical contacts within a company.
Premium Support is for customers who want more intensive assistance, deeper technical analysis or prioritised help. This level of support is ideal when Alcilla is used in business-critical situations or connected to multiple systems.
End-user Support means that not only admins can receive support, but individual users too.
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Per user means: the price applies per active user who uses Alcilla. This covers, for example, Alcilla.Desk packages or Alcilla.Station usage per end user.
Per admin means: the price refers to named technical contacts or admins who receive support. This is relevant for Standard Support and Premium Support.
Per server means: the price applies to a central server component, not to each individual user. This covers, for example, Alcilla.Nexus or Alcilla.Hub when providing central services for multiple workstations.
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Yes. With a monthly subscription you can cancel monthly or adjust packages at any time. Cancellation takes effect at the end of the current billing month.
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With a one-time licence you pay once for the right to use Alcilla. Feature updates, new features and technical support are not included unless separately agreed or purchased.
Security-relevant vulnerabilities are addressed in accordance with legal requirements during the security support period specified for the respective product. Required security updates are provided within this period. The exact end date of the security support period is stated at the time of purchase.
With a subscription you additionally receive feature updates and ongoing development during the active term. Technical user or administrator support is only included when a corresponding support module has been purchased.
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This depends on the licensing model and the type of update.
Security updates - Required security updates are provided during the specified security support period. Security support covers the risk-based handling of security-relevant vulnerabilities. It does not include general technical support, a feature guarantee for changed third-party systems, or product development.
Feature updates - New features, functional enhancements and other product improvements are included in the respective scope of an active subscription. With a one-time licence, there is no entitlement to these.
Technical support - Assistance with installation, configuration, operation, integrations or fault analysis is not part of security support. The available support modules can be purchased separately for this purpose.
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A security support period is defined for each Alcilla product. The exact end date is stated at the time of purchase.
After this period expires, no regular handling of newly discovered security issues is performed for the affected product or product version. Continued use after the end of security support is particularly discouraged in security-critical or networked environments.
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You need Alcilla.Nexus if your company operates its own AI servers and wants to make them available centrally for several Alcilla workstations. Nexus bundles your existing AI servers and provides a unified gateway function. The actual AI infrastructure remains in your environment.
In short: choose Nexus if you have your own AI infrastructure and want to connect it cleanly to Alcilla.
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You need Alcilla.Station if you don't want to run your own AI infrastructure or want to outsource certain compute-intensive services. These include, for example, AI models, document conversion, transcription, search and research. Alcilla.Station is hosted on Alaska Labs infrastructure.
In short: choose Station if you want to use AI capabilities without running your own AI servers.
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You need Alcilla.Hub when several users should work with shared knowledge databases, shared Kanban boards or central corporate rights. Hub supports OIDC login via an existing identity provider, central knowledge services and shared boards with access management.
In short: choose Hub when Alcilla is growing from a single-user solution to a team or company solution.
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Not always. Alcilla.Desk can be run locally or with your own AI infrastructure. Alcilla.Station becomes relevant when you don't want to operate your own AI hardware or want certain AI services such as transcription, document conversion, search or models as a managed service.
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That depends on the chosen operation model. In local single-user mode, emails, notes, chat histories and work data remain exclusively local. In central or outsourced service models you decide which functions are operated centrally or processed through Alcilla.Station. The operation models can be combined.
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Alcilla.Nexus is the gateway for your own AI infrastructure. Your AI servers remain in your environment; Nexus bundles them and makes them accessible to local Alcilla workstations.
Alcilla.Station is a managed service by Alaska Labs. Alaska Labs provides the AI servers and runs compute-intensive services for you.
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For individuals or small work areas, an Alcilla.Desk package is usually sufficient. Depending on your functional needs, you can choose Base, Standard or Pro. And if additional AI power is needed and no infrastructure exists, Alcilla.Station can be added.
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For teams the SME model is usually appropriate since besides Alcilla.Desk-packages it includes central modules like Alcilla.Nexus, Alcilla.Hub and support options. This becomes especially relevant as soon as several users work with shared knowledge, shared boards or central AI infrastructure.
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Then a short consultation is recommended. Alcilla can be run locally, centrally, via your own AI infrastructure or with Alcilla.Station. Since these models can be combined, the right option should be chosen based on your number of users, infrastructure, data privacy requirements and desired functions.